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FAQ
Import FAQ
Q
What are the basic requirements for importing goods?
A
To import goods, you generally need:
• An import license (if required by your country)
• A customs broker or agent (optional, but helpful)
• Compliance with local regulations and standards
• Proper documentation (invoice, bill of lading, packing list, etc.)
• Payment of tariffs and taxes
Q
What are import duties and taxes?
A
Import duties and taxes are fees imposed by the government on goods
brought into a country. These can include customs duties, VAT, and excise taxes.
Q
How do I clear goods through customs?
A
Clearing goods through customs typically involves:
• Submitting necessary documentation
• Paying applicable duties and taxes
• Ensuring the goods comply with local regulations
Q
What should I do if my goods are held or rejected by customs?
A
You should contact your customs broker or agent to understand the issue, provide any additional documentation required, and resolve any compliance issues.
Export FAQ
Q
What are the basic requirements for exporting goods?
A
Requirements can include:
• An export license (if required by your country or the destination country)
• Compliance with local and international regulations
• Proper documentation (export invoice, packing list, bill of lading, etc.)
• Understanding of the destination country’s import regulations
Q
What are Incoterms?
A
Incoterms (International Commercial Terms) are a set of rules defining the responsibilities of buyers and sellers for the delivery of goods under sales contracts. They specify who is responsible for shipping, insurance, and tariffs.
Q
How do I handle shipping and logistics for exports?
A
You need to arrange for transportation, packing, and insurance of goods. Working with a Freight forwarder or logistics company can help manage these aspects.
Q
What should I do if my goods are damaged or lost during shipping?
A
You should file a claim with the carrier or insurance provider. Properly document the damage or loss and keep all relevant records.